F.A.Q

We accept Visa & Masters & Paylah via Hitpay & stripe provided

We ensure our products are made of fresh chickens and deliver under chilled condition. 

You can pick a delivery time slot before check out. 

All sales are made to order and final. Please check all items upon receiving. If products delivered are damage or incorrect, our delivery guys will take necessary actions on site. If not, please contact us within 24hours at +65 6257 0366 (Monday – Friday 8.30am to 5pm, Saturday 8.30am to 1pm) or onlineorder@huphengp.com.sg. We will make necessary arrangements depending on the situation.

It is always best to call +65 62570366 (Monday – Friday 8.30 am to 5 pm, Saturday 8.30 am to 1 pm) for any amendments as our staff can attend to them immediately. As for cancelations, please inform at least 24 hours in advance at onlineorder@huphengp.com.sg or call +65 6257 0366. Cancellation is confirmed only when you have received a reply from our staff that it has been processed.

Please make sure someone is present to receive and check on the purchases. As products are perishable, they need to be kept in the refrigerator immediately after receiving.

No minimum order.

Current available slot is 10am – 1pm (Tuesday to Sunday).

One order is strictly to be delivered to only one location. If you have several locations to be delivered, please split them into individual orders with the minimum requirements per bill met.

You would need to register an account and log in with your username in order to use the promo code

Not recommended to do that as bacteria do grow after thawed. I will suggest you break the portion needed and keep the unthaw portion back.
For frozen products, if you won’t be able to consume it, yes, please cut the portion you will able to consume before it thaws. Do keep the remaining portion in the freezer to freeze it. When you will like to consume, thaw it and cook it, however, do not refreeze it back one you thaw it as per SFA guideline.

For fresh poultry products, it is better to consume within 3 days; whereas for frozen products is within 6 months. However, for both fresh and frozen products, do not refreeze it back once you thawed it as per SFA guideline.

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